Help & Support

The white T-BAR was down when the top was put on and/or the door on the lid was not closed.
See instruction #8.

The alarms were not properly activated.
See instructions #5 and #6.

The battery is not plugged in.
See instruction #1.
To test the battery, disconnect the A/C power, and ONLY the colon should be blinking.

The medication was not loaded properly, the dispensing times are wrong, or the dispensing times are not armed correctly. Check that the dispensing time set is the right time for the medication.
Refer to instructions #4, #5, and #6

Early dose was triggered. Depress Alarm 2 and 3 buttons for several seconds

Depress the Hour button by itself for several seconds to return to the clock.

See instruction #8.

Depress the AM/PM Button until the clock goes mostly dark.
Do not press any more buttons. Wait 5 minutes for the local time of day to appear. If this does not work, remove the battery and A/C for 1 minute, insert battery and A/C and wait 30 minutes for the clock to acquire the local time.

Click to open Instructions.

Feel free to contact us at info@medready.com.au for further assistance.